Return Policy

At Silverinfashion, we want you to be satisfied with your purchase. Please read our Refund & Return Policy carefully before placing an order.

1. Return Eligibility

We accept returns under the following conditions:

  • The item must be unused, unworn, and in original condition.

  • The product must be returned in its original packaging.

  • Return request must be raised within [7/10/14] days of delivery.

  • Proof of purchase (order ID or invoice) is required.

Products that do not meet these conditions may not be eligible for return.

2. Non-Returnable Items

The following items are not eligible for return:

  • Customized or engraved anklets

  • Items purchased during clearance or special sale

  • Products damaged due to misuse or improper handling

3. Return Process

To initiate a return:

  1. Email us at support@[yourwebsite].com

  2. Mention your Order ID and reason for return.

  3. Once approved, ship the item to the return address provided.

Customers are responsible for return shipping charges unless the item received is defective or incorrect.

4. Refund Process

  • Refunds are processed after inspection of the returned product.

  • If approved, the refund will be issued to the original payment method.

  • Processing time: 5–10 business days (depending on your bank/payment provider).

Shipping charges (if applicable) are non-refundable.

5. Damaged or Incorrect Items

If you receive:

  • A damaged item

  • A defective product

  • The wrong item

Please contact us within 48 hours of delivery with:

  • Clear photos of the product

  • Order details

We will arrange replacement or refund at no additional cost.

6. Order Cancellation

Orders can be cancelled:

  • Before dispatch for a full refund.

  • After dispatch, cancellation is not allowed. You may initiate a return after delivery (subject to policy).

7. Silver Care Note

925 Sterling Silver may naturally tarnish over time due to exposure to air, moisture, or chemicals. Tarnishing is not considered a manufacturing defect and does not qualify for a refund.

Proper care instructions should be followed to maintain product shine and quality.

8. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again.

  • Contact your payment provider.

  • If still unresolved, contact us at support@[yourwebsite].com.

9. Contact Information

For any refund-related questions:

Email: support@silverinfashion.com
Phone: +91 70176 50814
Business Address: T.B.-5, 3RD FLOOR, SHREE GURU KRIPA PLAZA, NALA PEEPAL MANDI, NIRALA BAAD, AGRA
State : UTTAR PRADESH
Pincode : 282003