Questions, answered.
Everything you need to know about our silver, our orders and our delivery.
Yes, all our payal are crafted from genuine 925 sterling silver. We ensure quality checks at every stage of manufacturing to maintain purity, durability, and fine finishing.
Sterling silver may naturally tarnish when exposed to air, moisture, or chemicals. This is normal and not a defect. Regular cleaning with a soft silver polishing cloth will restore its shine.
Yes, as manufacturers with over 25 years of experience, we accept bulk and wholesale orders. Custom designs may also be available depending on order quantity. Please contact us for details.
Orders are typically processed within 1–3 business days. Delivery usually takes 3–7 business days within India, depending on your location.
If you receive a damaged or wrong item, please contact us within 48 hours of delivery with photos and your order details. We will arrange a replacement or refund after verification.
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Our Agra team is happy to help with anything not covered here.